Media Release
Thursday, November 21, 2013


Naperville Launches New Notification System “Naper Notify”
Public Can Receive Important Emergency and Community Information on a Variety of Devices

NAPERVILLE, Ill.— The City of Naperville announced today the launch of Naper Notify, a new notification system that brings emergency and quality-of-life information from the City directly to the communication device of one’s choosing. The public is encouraged to sign up at to quickly and efficiently receive important City messages.

Naper Notify lets the public sign up to receive emergency and community messages through a preferred method of communication. This could include a cell phone, work phone, home phone, text message or email. Citizens and the general public can also choose the locations they want to be contacted about. They can receive messages about emergencies that may affect their homes, parents’ homes, workplaces, children’s schools or any other location of interest and importance to them as long as those locations are within the boundaries of the City of Naperville.

“In instances like the Blizzard of 2011 or Flood of 2013, this system could have been used to provide a wealth of information about the City’s response to these events,” Mayor A. George Pradel said. “One of the City’s strategic goals is to set the standard for community education and involvement. Now, access to important news in both emergency and non-emergency situations will be just a phone call, text message or email away and easier than ever to obtain. I hope everyone will take advantage of this system so that it can be as helpful and effective as possible.”

Naper Notify will be used to communicate two types of messages to the public: Emergency Notifications and Community Notifications. If a person signs up for the system, they will automatically receive all emergency notifications sent either citywide or to an impacted area in which they are located. Community Notifications are voluntary; the public can choose which type of notification, if any, they wish to receive. Available Community Notification categories include:

  • Brush & Leaf Collection – Information about these annual programs and when they will be occurring in neighborhoods.
  • Utility Outages – Information about scheduled outages of any duration or unplanned outages anticipated to be four or more hours.
  • Public Safety – Information about public safety topics, including safety tips and announcements; crime and fire prevention information; public safety events; crime alerts; code compliance information; and requests for vehicle donations.
  • Road & Utility Work – Information about localized neighborhood road work and utility projects such as parkway tree trimming, storm system repair, alley reconstructions, tree trimming around City power lines, sanitary sewer lining, planned water main repairs and hydrant repairs/replacement.
  • Special Event Alerts – Information about major and minor special events occurring in the City of Naperville, including dates, times, locations, street closures, parking lot closures and other important event information.
  • Traffic Alerts (Major Roadways) – Information about major arterial roadway projects taking place in the City, such as the Route 59 Expansion Project.
  • Winter Operations – Information on snow removal operations in the City, including plowing operations and anticipated snowfall as well as reminders about the City’s interactive snow plowing map.

The City has also chosen to automatically import into Naper Notify publicly available landline phone information from the White and Yellow Pages. If one does not sign up for this system, he or she might still receive messages on their listed landline home or business phone, but nowhere else. However, if one has an unlisted traditional landline, or only uses a cell phone, they must sign up to receive any emergency or community alerts.

To sign up, visit This page will provide more information about the system as well as a link to the public sign-up portal. Individuals who need assistance registering for Naper Notify can email and a City staff member will contact the person to assist. 

For more information on the City of Naperville, visit Sign up to receive the latest news on the City of Naperville’s projects and initiatives via email at

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 About Naperville: Located 28 miles west of Chicago, Naperville, Ill., is home to approximately 145,000 people. This vibrant, thriving city consistently ranks as a top community in the nation in which to live, raise children and retire. The city is home to acclaimed public and parochial schools, the best public library system in the country, an array of healthcare options and an exceptionally low crime rate. Naperville has ready access to a variety of public transportation, housing and employment options. The city’s diversified employer base features high technology firms, retailers and factories, as well as small and home-based businesses. Residents also enjoy world-class parks, diverse worship options, the opportunity to serve on several City boards and commissions, a thriving downtown shopping and dining area, a renowned outdoor history museum known as Naper Settlement and an active civic community. For more information, please visit our website at


Contact Information:

City of Naperville
Communications Division
City Manager's Office
400 S. Eagle Street
Naperville, IL 60540

 City News:
Kate R. Schultz
Communications Specialist
(630) 305-5341

Allison M. Albrecht
Communications Specialist
(630) 305-5307

 Police Department News:
Sgt. Lou Cammiso
(630) 420-4137

Sgt. Steve Schindlbeck
(630) 420-4188