| Electric Emergencies |
| Downed power lines, power outages, inoperative streetlights or other emergencies should be reported to City Dispatch at 630-420-6187. |
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| Electrical Generator Safety |
| The City of Naperville is highly concerned about the electrical safety of their customers and employees. To support a safe work environment it is essential to work with the city to obtain a permit if you are planning to connect or have already connected an emergency electrical generation service to the electrical wiring system of your house or property. |
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| Electricity, Water and Wastewater Service |
| Naperville's Department of Public Utilities provides electricity, water and wastewater service. This page includes information on connection procedures and rates. |
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| Estimated Electric Utility Billing |
| Beginning May 1, 2010, the City of Naperville will begin estimating some residential and commercial utility bills every other month. |
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| Illinois Municipal Electric Agency (IMEA) |
| On February 1, 2007, the City of Naperville became the 30th municipality to join the Illinois Municipal Electric Agency. |
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| JULIE |
| Before you plant trees or shrubs, erect a fence, or undertake any construction work, state law requires anyone digging to call JULIE (Joint Utility Locating Information for Excavators) for cable locations. |
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| Landscaping for Energy Efficiency |
| The Morton Arboretum has developed a landscape plan that employs best practices for planting trees and other shrubbery to optimize energy efficiency at your home. |
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| Renewable Energy Program |
| For as little as $5 per month, you can make a difference for future generations by enrolling in the city's Renewable Energy Program. |
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| Utility Bill Payment |
| Naperville Utility Billing information including payment options, bank draft application, budget billing application and an introduction to Naperville E-bill. |
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| Utility Meters |
| The City reads electric and water meters on a monthly basis. Meter readers wear city identification badges. |
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