| Department of Public Utilities |
| Naperville's municipally owned electric, water and wastewater utilities are locally controlled and managed, providing residential rates that are among the lowest in the state. |
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| Electric Cable Replacement Project |
| The purpose of this project ensure continued electric service reliabilty in Old Farm Five, West Glens, Indian Hills and Saybrook by replacing the aging electric system. |
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| Electric Emergencies |
| Downed power lines, power outages, inoperative streetlights or other emergencies should be reported to City Dispatch at 630-420-6187. |
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| Electric Facility Clearance Requirements |
| Electric Facility Clearance RequirementsOverhead Electric Power Lines The Department of Public Utilities – Electric (DPU E) contracts trimming to maintain clearances along the overhead electric power lines. The trimming is done on |
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| Electrical Generator Safety |
| The City of Naperville is highly concerned about the electrical safety of their customers and employees. To support a safe work environment it is essential to work with the city to obtain a permit if you are planning to connect or have already connected an emergency electrical generation service to the electrical wiring system of your house or property. |
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| Electricity, Water and Wastewater Service |
| Naperville's Department of Public Utilities provides electricity, water and wastewater service. This page includes information on connection procedures and rates. |
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| Energy Education Council |
| All members of the Energy Education Council consider energy and power education paramount in developing an improved understanding of energy’s applications, while at home, at school or on the job. |
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| ENERGY STAR Partner |
| The city's collaboration with ENERGY STAR offers Naperville’s business and residents a strategic, corporate energy management program. |
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| Estimated Electric Utility Billing |
| Beginning May 1, 2010, the City of Naperville will begin estimating some residential and commercial utility bills every other month. |
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| Home Energy Calculator |
| Consumers looking to lower the home energy costs can now go to Naperville’s website for some fast-and-fun assistance. |
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| Illinois Municipal Electric Agency (IMEA) |
| On February 1, 2007, the City of Naperville became the 30th municipality to join the Illinois Municipal Electric Agency. |
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| JULIE |
| Before you plant trees or shrubs, erect a fence, or undertake any construction work, state law requires anyone digging to call JULIE (Joint Utility Locating Information for Excavators) for cable locations. |
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| Landscaping for Energy Efficiency |
| The Morton Arboretum has developed a landscape plan that employs best practices for planting trees and other shrubbery to optimize energy efficiency at your home. |
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| Landscaping Requirements Around Electrical Equipment |
| It is essential for DPU-E personnel to have the required clearances to safely work on electrical equipment. |
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| Renewable Energy Program |
| For as little as $5 per month, you can make a difference for future generations by enrolling in the City's Renewable Energy Program. |
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| Standby Generator Safety |
| To support a safe work environment for utility customers and employees, it is essential to work with the city and obtain a permit if you have or are planning to connect any emergency electric generation service to your house or property’s electrical wiring system. |
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| Tree Line USA Utility |
| The Department of Public Utilities - Electric has received accreditation from The Arbor Day Foundation in cooperation with the National Association of State Foresters as a Tree Line USA utility. |
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| Utility Bill Payment |
| Naperville Utility Billing information including payment options, bank draft application, budget billing application and an introduction to Naperville E-bill. |
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| Utility Meters |
| The City reads electric and water meters on a monthly basis. Meter readers wear city identification badges. |
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