| Electric Emergencies |
| Downed power lines, power outages, inoperative streetlights or other emergencies should be reported to City Dispatch at 630-420-6187. |
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| Electrical Generator Safety |
| The City of Naperville is highly concerned about the electrical safety of their customers and employees. To support a safe work environment it is essential to work with the city to obtain a permit if you are planning to connect or have already connected an emergency electrical generation service to the electrical wiring system of your house or property. |
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| Electricity, Water and Wastewater Service |
| Naperville's Department of Public Utilities provides electricity, water and wastewater service. This page includes information on connection procedures and rates. |
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| Estimated Electric Utility Billing |
| Beginning May 1, 2010, the City of Naperville will begin estimating some residential and commercial utility bills every other month. |
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| JULIE |
| Before you plant trees or shrubs, erect a fence, or undertake any construction work, state law requires anyone digging to call JULIE (Joint Utility Locating Information for Excavators) for cable locations. |
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| Renewable Energy Program |
| For as little as $5 per month, you can make a difference for future generations by enrolling in the city's Renewable Energy Program. |
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| Smart Grid Initiative |
| The Smart Grid Initiative will provide complete automation of the city’s electric grid providing automatic, computerized meter readings and, thus, enhancing system efficiency and reliability, streamlining customer billing and increasing billing accuracy. |
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| Utility Bill Payment |
| Naperville Utility Billing information including payment options, bank draft application, budget billing application and an introduction to Naperville E-bill. |
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| Utility Meters |
| The City reads electric and water meters on a monthly basis. Meter readers wear city identification badges. |
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