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Fastrack Program

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Introduction
Program Background
Eligible Clients


Introduction

The Naperville Police Department has combined "tried and true" radio technology with specially trained response team members to build an effective life-saving program that has proven itself nationally to be reliable, responsive, practical and affordable. This program is called Fastrack.


Program Background

Clients who are part of the Fastrack Program wear a personalized wristband that emits a continual silent tracking signal. The signal can be tracked on the ground or in the air over several miles. When caregivers notify the Naperville Police Department that a client is missing, a search and rescue team responds and begins tracking the client with a mobile tracking system reducing search times from hours and day to minutes.

Fastrack emphasizes relationships between the search team members and the people who wander before the need may arise for a rescue. Team members conduct monthly home visits to maintain equipment and support the client's family. Team members are trained, not only in the use of the tracking equipment, but also in techniques used in communicating with disoriented persons. Fastrack Team members are skilled in how to approach, gain trust and comfort a person who had wandered.


Eligible Clients

Those who are eligible for the Fastrack Program are:

  • Naperville residents of any age
  • suffers from Alzeheimer's Disease, Down Syndrome, Autism or at risk of wandering with communication difficulties
  • have a full-time caregiver

For more information on the Fastrack Program, call Accessibility Coordinator Marita Manning at (630) 420-6725.