City Departments

View the City of Naperville's Organization Chart.

City Clerk
The City Clerk’s office maintains all city records and handles all inquiries from the public on official city documents.
City Manager
The City Manager is the professional chief administrator for all city operations and is appointed by the City Council.
Communications Division
The Communications Division of the City Manager's Office is the communication center for news and information about Naperville municipal government activities, services and programs.
Department of Public Utilities
Naperville's municipally owned electric, water and wastewater utilities are locally controlled and managed, providing residential rates that are among the lowest in the state.
Finance Department
The department is located on the first floor of the Municipal Center, 400 S. Eagle St.
Fire Department
Information about City of Naperville Fire Protection Services.
Human Resources
Employment information within the City of Naperville government offices as well as the Naperville Police and Fire Departments.
Information Technology
The mission of the IT department is to identify, implement and support applications and systems that enhance service delivery, enable employee productivity and align with the organization’s business needs.
Key City Staff Members
A listing of key city staff members with phone numbers.
Naperville Emergency Management Agency
The mission of the Naperville Emergency Management Agency is to prepare for, protect against, respond to and recover from natural and manmade incidents and events up to and including major disasters.
New Police and Finance Service Hours
Several departments within the City of Naperville are changing their hours of service. Check this list to see affected departments.
Police Department
Our nationally accredited Police Department employs a staff of almost 300 whose mission is to provide professional, high quality, and effective police service in partnership with the community.
Public Works
The Public Works Department maintains more than 461 miles of city streets, city parking lots, storm sewers and detention basins, more than 55,000 parkway trees, city buildings and city property.
Transportation, Engineering and Development (T.E.D.)
TED provides the administration and management of a full spectrum of engineering, transportation and development projects and services within the city.