Naperville Police Department Expands Front Desk Hours to Include Saturdays Beginning June 11

The Naperville Police Department will expand front desk operating hours to include Saturdays beginning on June 11, 2016 to enhance police service to the community.

Currently, the Department’s front desk is available to the public from 7 a.m. until 8 p.m. on weekdays and is staffed by police service officers whose primary responsibilities include completing police reports and addressing citizen concerns. During times the front desk is not open, sworn police officers respond to the department as needed to provide assistance to citizens.

Beginning Saturday, June 11, the front desk will also be staffed from 10 a.m. to 6 p.m. on Saturdays, excluding holidays, to accommodate walk-ins and other citizen needs. The Naperville Police Department is located at 1350 Aurora Avenue in Naperville.

“The volume of calls for service we receive on Saturdays is comparable to the volume we experience on weekdays,” said Police Chief Robert Marshall. “We strive to offer the highest possible level of service to our community, and making our front desk available on weekends greatly improves our responsiveness and access to the community.”

Please note that only the Department’s front desk, and not the Records Section, will be available on Saturdays. Business with the Records Section may be conducted Monday through Friday in person between the hours of 7 a.m. and 8 p.m. or by telephone between the hours of 7 a.m. and 11 p.m.

About Naperville: Located 28 miles west of Chicago, Naperville, Ill., is home to approximately 145,000 people. This vibrant, thriving city consistently ranks as a top community in the nation in which to live, raise children and retire. The city is home to acclaimed public and parochial schools, the best public library system in the country, an array of healthcare options and an exceptionally low crime rate. Naperville has ready access to a variety of public transportation, housing and employment options. The city’s diversified employer base features high technology firms, retailers and factories, as well as small and home-based businesses. Residents also enjoy world-class parks, diverse worship options, the opportunity to serve on several City boards and commissions, a thriving downtown shopping and dining area, a renowned outdoor history museum known as Naper Settlement and an active civic community. For more information, please visit our website at