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Helping Hand Households

Helping Hand Household artThe Helping Hand households are safe places for kids to go when they need emergency adult assistance. Each year the Naperville Police Department recruits and trains more than 3,200 volunteers to become “Helping Hand” households. Helping Hand awareness is also taught in all school-based child safety programming and at Safety Town.

The Helping Hand Program was established in 1967 through combined efforts of the Naperville Junior Woman’s Club, School District 203, and the Naperville Police Department. District 204 later became a part of this program.

The purpose of the Helping Hand Program is to have adult assistance available in an emergency situation, such as a child being lost, frightened, injured or ill. The Police Department encourages Helping Hand households to display the Helping Hand sign year-round as a crime deterrent similar to the Neighborhood Watch Program.

You can help support this program in two ways: (1)  and (2) Volunteer to be a Helping Hand household. Helping Hand is a volunteer program and can only succeed and be of benefit to our children if you are willing to help. If you do not have a Helping Hand sign on your block, please consider becoming a Helping Hand volunteer, the Helping Hand sign is a white hand on a red background.

As a volunteer, if a child comes to your door needing assistance, you would be asked to comply with the following rules:

  • Call the police immediately if a child comes to your door that is seriously injured, ill, lost or frightened.
  • In case of injury or illness, do not administer any first aid except to restore breathing or stop excessive bleeding. Do not offer any food, beverage or medication. The child may be allergic or diabetic.
  • Do not transport the child in your car.

Your assistance is not only needed but also greatly appreciated! For a Helping Hand application, visit your elementary school administration office, download the attached document (PDF) or contact:

Kelsey Dobson

Community Education/Crime Prevention Specialist
TEL: (630) 420-6667 EMAIL: