Lobby Flooring Replacement to Impact Citizen Access to Naperville Police Department
Construction is scheduled to begin Monday, April 22
(UPDATE: Lobby construction is expected to continue through the week of May 20. Pending unforeseen delays, department operations are expected to return to normal the week of May 27.)
The removal and installation of new flooring in the Naperville Police Department’s main lobby will restrict citizen access to front desk and records personnel during the week of April 22.
During this time, citizens will be unable to conduct regular walk-in business at the Naperville Police Department, 1350 Aurora Ave., and are asked to use the following alternative methods:
- In an emergency, dial 9-1-1
- File a non-emergency police report at https://www.naperville.il.us/npdonlinereporting
- File a FOIA request at https://www.naperville.il.us/foia
- Pay a parking ticket online at https://napervillecitations.t2hosted.com/ or in person at the City of Naperville’s Finance Department, 400 S. Eagle Street, Naperville, IL 60540
- Appeal a parking ticket at https://napervillecitations.t2hosted.com/
During construction, citizens can speak to police department personnel by calling the records section at (630) 420-6157, the department’s non-emergency number at (630) 420-6666 or by utilizing the red phone located outside the front doors of the police department.
Pending unforeseen delays or circumstances, the flooring installation will be complete Saturday, April 27.
The flooring replacement is part of a larger lobby remodel, which is expected to take five weeks to complete. Beginning Monday, April 29, a temporary entrance to the department’s community room will be established to the right of the department’s front doors, granting citizen access to front desk and records staff for the remainder of the remodeling project, which includes an upgrade to the area’s electrical system, security enhancements, an update to the front desk, new furniture and fresh paint.
In this temporary location, regular hours of operations will be resumed. Front desk staff will be available to the public from 7 a.m. until 8 p.m. on weekdays and from 10 a.m. to 6 p.m. on Saturdays. Records staff will be available Monday through Friday from 8 a.m. to 5 p.m.
Pending unforeseen delays, department operations will return to normal on Monday, May 20.
About Naperville: Located 28 miles west of Chicago, Naperville, Ill., is home to approximately 145,000 people. This vibrant, thriving city consistently ranks as a top community in the nation in which to live, raise children and retire. The city is home to acclaimed public and parochial schools, the best public library system in the country, an array of healthcare options and an exceptionally low crime rate. Naperville has ready access to a variety of public transportation, housing and employment options. The city’s diversified employer base features high technology firms, retailers and factories, as well as small and home-based businesses. Residents also enjoy world-class parks, diverse worship options, the opportunity to serve on several City boards and commissions, a thriving downtown shopping and dining area, a renowned outdoor history museum known as Naper Settlement and an active civic community. For more information, please visit our website at www.naperville.il.us.