City of Naperville Introduces Temporary Utility Assistance Program for Residential and Small Business Utility Customers

NAPERVILLE, Ill. — In an effort to help utility customers that have been negatively affected by COVID-19, the City of Naperville is partnering with Loaves & Fishes to offer temporary utility assistance to qualified residential and small business utility customers.  The Temporary Utility Assistance Program will offer a one-time payment of $300 to qualified residential utility customers and $1,500 to qualified small business utility customers. The one-time utility assistance grant can be used to pay a current or previous City utility bill. 

“Since the onset of the pandemic in early 2020, the City of Naperville has taken steps to try to ease some of the pandemic’s burdens on our community,” said City Manager Doug Krieger. “During the budget process City Council put aside $500,000 in funds to create a Temporary Utility Assistance Program. This program provides additional support to Naperville residents and small businesses during this challenging time.”

The application period for the Temporary Utility Assistance Program will begin at 9 a.m. on Monday, Feb. 15. All applications will be reviewed on a first-come, first-served basis. Applications for residential assistance will be reviewed by Loaves & Fishes, while the City of Naperville will review all applications for small business assistance. Full eligibility requirements and information on how to apply is available on the City’s website at

About Naperville: Located 28 miles west of Chicago, Naperville, Ill., is home to approximately 145,000 people. This vibrant, thriving city consistently ranks as a top community in the nation in which to live, raise children and retire. The city is home to acclaimed public and parochial schools, the best public library system in the country, an array of healthcare options and an exceptionally low crime rate. Naperville has ready access to a variety of public transportation, housing and employment options. The city’s diversified employer base features high technology firms, retailers and factories, as well as small and home-based businesses. Residents also enjoy world-class parks, diverse worship options, the opportunity to serve on several City boards and commissions, a thriving downtown shopping and dining area, a renowned outdoor history museum known as Naper Settlement and an active civic community. For more information, please visit our website at