COVID-19 Impacts on City Services

Throughout the duration of the community's response to the COVID-19 pandemic, the City of Naperville is committed to ensuring the delivery of core city services. Non-essential services may be suspended.

Please note that all city buildings are currently closed to the public and many of our staff members are working modified schedules to comply with the Governor's stay at home order and the CDC's social distancing recommendations. 

Click here for the most up-to-date city service impacts

Your Water is Safe

In light of the COVID-19 outbreak, we want to reassure our customers that tap water remains safe to use and drink. The EPA, World Health Organization and CDC have all indicated that the COVID-19 virus has not been detected in drinking-water supplies, and the risk to water supplies is low.

In addition to the low overall risk, our drinking water supplier's treatment process routinely removes or inactivates viruses, so our customers can be reassured of its quality during this otherwise uncertain time.

Additional information is available here: