Naperville’s service philosophy of not just serving the community, but serving it well plays out all day, every day. With innovation at the heart of service delivery, the City utilizes the continuous improvement model of delivering efficient services while saving money. Naperville’s employees are tasked with creating a positive service experience every day and have been incredibly successful in this effort. In the most recent citizen survey conducted in 2013, 91% of respondents were satisfied with the quality of life in Naperville. Overall satisfaction with City services in that survey rated 32% above the national average.
The recycling cart program that began in 2014 has resulted in a diversion rate of which is the highest rate the City has experienced in six years.
You can see what streets have been salted or plowed in Naperville with the City's interactive snow removal map.View Map
Naperville offers sturdy wheeled residential garbage carts in three sizes.Buy Now
If you prefer, you can print out the attached form and mail it to the Department of Public Works along with your payment to receive a recycling cart.Buy Now
The interactive Emerald Ash Borer treatment map shows where parkway trees are being treated throughout the City.View Map