Working Together

Working Together

Electric Utility linemen installed an electrical transformer in the Water Street District that will provide more capacity and increased reliability for existing and future restaurants and businesses.

Over a Century of Service

Over a Century of Service

As a public utility owned by the customers it serves, Naperville’s Electric Utility has proudly served the community for more than a century. In 2017, the utility is bringing reliable electricity to more than 59,000 customers each month. The City of Naperville purchased the Naperville Electric Co. in 1899 for $18,000 when the population was 2,600 residents and there were only 350 customers. In 1920, the first substation was energized at Water and Webster Streets, shown in this photo, which was taken in the 1980s looking south to Water Street and the future home of the Municipal Center.

Your Electric Service

Naperville's municipally owned Electric Utility is locally controlled and managed, providing rates that are stable and competitive. Other benefits of local management include greater reliability and efficiency and quicker responsiveness to customer concerns. 

Pay Your Utility Bill

Naperville offers several convenient ways to pay your utility bill, including online payments.

Learn More

 

Did you know?

In May 2017, Naperville customers could expect to be without power for a total of

23.34 minutes
versus the May 2016 total of 19.80 minutes.

Department of Public Utilities - Electric

  • 1392 Aurora Avenue
    Naperville, IL 60540
  •  

    To set up new service: (630) 420-6059
    For billing questions: (630) 420-6059
    To report an electrical outage: (630) 420-6187
    To report streetlight issues: (630) 420-6187
    For all other electrical inquiries: (630) 420-6181