Working Together

Working Together

Electric Utility linemen installed an electrical transformer in the Water Street District that will provide more capacity and increased reliability for existing and future restaurants and businesses.

Over a Century of Service

Over a Century of Service

As a public utility owned by the customers it serves, Naperville’s Electric Utility has proudly served the community for more than a century. In 2017, the utility is bringing reliable electricity to more than 59,000 customers each month. The City of Naperville purchased the Naperville Electric Co. in 1899 for $18,000 when the population was 2,600 residents and there were only 350 customers. In 1920, the first substation was energized at Water and Webster Streets, shown in this photo, which was taken in the 1980s looking south to Water Street and the future home of the Municipal Center.

Wood Pole Inspections

Wood Pole Inspections

The City of Naperville’s Electric Utility has contracted with Osmose Utilities Services Inc. to inspect the 3,162 City-owned wood utility poles. Osmose will identify poles that are no longer fit for service, and the Electric Utility will repair or replace the poles in the interest of safety and service reliability. Inspectors will be wearing hardhats and bright lime green vests and might require access to backyards. When work is to be done near a home or on private property, the property owner will be notified. The inspections are expected to be conducted through October. For any questions or concerns, call City Dispatch at (630) 420-6187.

Your Electric Service

Naperville's municipally owned Electric Utility is locally controlled and managed, providing rates that are stable and competitive. Other benefits of local management include greater reliability and efficiency and quicker responsiveness to customer concerns. 

Pay Your Utility Bill

Naperville offers several convenient ways to pay your utility bill, including online payments.

Learn More


Did you know?

In September 2017, Naperville customers could expect to be without power for a total of

24 minutes
versus the September 2016 total of 16 minutes.

Department of Public Utilities - Electric

  • 1392 Aurora Avenue
    Naperville, IL 60540

    To set up new service: (630) 420-6059
    For billing questions: (630) 420-6059
    To report an electrical outage: (630) 420-6187
    To report streetlight issues: (630) 420-6187
    For all other electrical inquiries: (630) 420-6181