Safety is the #1 Lesson

Safety is the #1 Lesson

Electric Utility Lineman Kevin McCall demonstrated a pole top rescue scenario at the City’s Amazing Services event. In this drill, Kevin showed how he would save a fellow lineman in the event that his coworker fell ill or suffered an injury while working on a utility pole. Each year, Electric Utility Linemen practice the proper procedures in carrying out this lifesaving task from atop a pole and while operating a bucket truck, like Lineman Ivan Westcott. 

Electrical Safety

Whether in the home, at the office, at school, or outside, the Naperville Electric Utility encourages its customers to make safety around electrical equipment a priority.

Attention Contractors

Please take a moment to view the utility's Electric Service Rules and Entrance Requirements to help you complete your job.

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Preventive Maintenance is Key to Electrical Safety and Reliability

Did you know?

Preventive Maintenance is Key to Electrical Safety and Reliability

As part of the Electric Utility's ongoing preventive maintenance, tree branches are regularly trimmed to avoid contact with overhead utility lines, which improves electric reliability.

Department of Public Utilities - Electric

  • 1392 Aurora Avenue
    Naperville, IL 60540
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    To set up new service: (630) 420-6059
    For billing questions: (630) 420-6059
    To report an electrical outage: (630) 420-6187
    To report streetlight issues: (630) 420-6187
    For all other electrical inquiries: (630) 420-6181