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Power Outages

Never touch a power line or anything touching it. Downed power lines, power outages, or non-working streetlights should be reported to City Dispatch at (630) 420-6187 24-hours a day, seven days a week.

Department of Public Utilities - Electric

  • 1392 Aurora Avenue
    Naperville, IL 60540
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    To set up new service: (630) 420-6059
    For billing questions: (630) 420-6059
    To report an electrical outage: (630) 420-6187
    To report streetlight issues: (630) 420-6187
    For all other electrical inquiries: (630) 420-6181