Clean Water for Our Community
Naperville's Water Utility consists of more than 1,250 miles of main, serving over 43,000 customers in Naperville and Warrenville (wastewater only). Its territory area of over 75 square miles serves a population of more than 162,000.
Naperville's Wastewater
Wastewater from Naperville and Warrenville flows through sanitary sewers to the Springbrook Water Reclamation Center located south of 95th Street along Plainfield Naperville Road. At Springbrook, wastewater is taken through a series of steps to treat, filter and disinfect the water. The treated water goes into the DuPage River and the solids are recycled into a nutrient rich fertilizer called biosolids. Springbrook processes over seven billion gallons of water each year and produces about 2,000 dry tons of biosolids.
Water and Wastewater Utility
Known as a leader and innovator in asset renewal, sanitary sewer rehabilitation and maintenance activities, Naperville's Water and Wastewater Utility is one of the state’s largest combined utility systems, operating both water distribution and sanitary district with wastewater treatment.
Inside this section
-
Your Water Service
Naperville's Lake Michigan drinking water supply purchased through the DuPage Water Commission from the City of Chicago meets and/or exceeds all water quality standards in the Safe Drinking Water Act.
-
Maintaining Our System
Naperville's Water Utility takes great pride in ensuring its water and wastewater systems are maintained at optimal levels. Various maintenance programs are in place to maintain system longevity.
-
Common Water Issues
Water and wastewater issues can be an inconvenience, but there are several actions both residents and the Water Utility can and do take to help minimize the impacts from these types of issues.
Related Links
Water Utility Customer Satisfaction Survey
Your satisfaction with the essential utility service we provide is extremely important to us, and your feedback is helpful in our efforts to continually improve our service delivery.
Learn morePay Your Utility Bill
Utility bills are distributed monthly. The Finance Department accepts a number of payment options, including cash, check, credit cards and bank-drafting. You can also sign up to pay your bills online.
Pay Your BillPublic Utilities Advisory Board
The Public Utilities Advisory Board serves in an advisory capacity in matters relating to rates, budgets and capital improvements for Naperville's electric and water/wastewater systems.
Visit the PUAB Webpage