The Fire Department provides Emergency Medical Services to residents in Naperville and unincorporated Naperville. The Department operates seven paramedic ambulances 24 hours per day. In addition, all front line fire engines are equipped with paramedic equipment to ensure medical procedures can be provided within 4-6 minutes of the request for services. The Department has more than140 State of Illinois Licensed Paramedics who also function as Firefighters.
In order to obtain a copy of an ambulance report, an "Authorization to Release Medical Information" form signed by the patient or other legally authorized individual plus a photo ID must be submitted. Copies of ambulance reports may be obtained at Naperville’s Fire Administrative Office, Monday through Friday 9 a.m. to 5 p.m. For more information call (630) 305-5900.
For questions on ambulance billing, call (630) 305-5900 Monday through Friday 9 a.m. to 5 p.m.