Accessibility Statement

The City of Naperville is committed to providing a website experience for all users regardless of technology or ability. Our site was designed and built in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 guidelines.

Due to the frequency of updates to our website content, we recognize that monitoring and maintaining an accessible site is an ongoing process. We take active measures to improve the user experience for everyone and work to conform with all applicable Web Level AA criteria.

Measures we take to improve support for website accessibility:

  • Monitor and test the website regularly for accessibility issues.
  • Prioritize continual website accessibility improvements.
  • Implement accessibility tests into new features.

We would like to invite your feedback. If you have issues accessing any part of, please get in touch with us so we can assist you.

  • Email:
  • Phone: 630-420-6707 or 630-305-5205 (TDD)
  • Postal Address: Communications Dept., 400 S. Eagle St., Naperville, IL 60540

(This statement was last updated on April 16, 2024.)