Naperville’s service philosophy of not just serving the community, but serving it well plays out all day, every day. With innovation at the heart of service delivery, the City utilizes the continuous improvement model of delivering efficient services while saving money. Naperville’s employees are tasked with creating a positive service experience every day and have been incredibly successful in this effort. In the most recent citizen survey conducted in 2013, 91% of respondents were satisfied with the quality of life in Naperville. Overall satisfaction with City services in that survey rated 32% above the national average.
Did you know?
The Water Utility's Leak Detection Program saved in 2016.
Bulk Leaf Collection Interactive Map
See up-to-date collection information for your area of the City.View Now
Buy a Garbage Cart
Naperville offers sturdy wheeled residential garbage carts in three sizes.Buy Now
Buy a Recycling Cart by Mail
If you prefer, you can print out the attached form and mail it to the Department of Public Works along with your payment to receive a recycling cart.Buy Now
Building Permits Online
This application allows you to view the plan tracking status of your building permit as well as schedule inspections and view inspection results.Visit Now