Municipal Center

Contact Us

City of Naperville
Main Phone Number

TEL: (630) 420-6111

Customer Care Center

TEL: (630) 420-6060

ADA Accessibility
General City Facility Request

TEL: (630) 420-6095

Meeting Accommodations

TEL: (630) 305-5300

City Wide Special Event

TEL: (630) 305-5340

ADA Concerns

TEL: (630) 305-5340

Animal Control

TEL: (630) 420-6178

Brush, Leaf and Yard Waste Collection

TEL: (630) 420-6095

Visit the Public Works Request Center to submit a request.

Building Permits
Permit Status & General Permitting

TEL: (630) 420-6100 Opt. 2 EMAIL: buildingpermits@naperville.il.us

Plan review comment inquiries: Please call or email the plan examiner listed on the rejection notice.

Building Inspection Dispatch and Inspection Result Inquiries

TEL: (630) 420-6100 Opt. 1

Construction Building Code Inquiries

TEL: (630) 420-6100, Option 2 EMAIL: buildingpermits@naperville.il.us

City Planning Division

TEL: (630) 420-6100 Opt. 5

Code Enforcement

TEL: (630) 420-6693

Community Grants
Community Development Block Grant (CDBG)

TEL: (630) 305-5315

Special Events and Cultural Amenities (SECA) Grant

TEL: (630) 420 -6045

Social Services Grant

TEL: (630) 305-5315

Customer Service Questions
Electric/water/wastewater

TEL: (630) 420-6059

Nicor (gas)

TEL: (888) 642-6748

Comcast (cable/Web)

TEL: (866) 594-1234

Astound (cable/Web)

TEL: (866) 496-9669

AT&T (phone/cable/Web)

TEL: (800) 288-2020

DuPage County Contacts
DuPage County

TEL: (630) 407-6500

www.dupageco.org

Naperville is situated in two Illinois counties. The portion north of 87th Street is in DuPage County. 

DuPage County Health Department

TEL: (630) 682-7400

Vital Records: Birth and Death Certificates, County Health Department

TEL: (630) 682-7378

Vital Records: Marriage Licenses, County Clerk

TEL: (630) 682-7035

Electric Power Outages

TEL: (630) 420-6060

Emergency Management

TEL: (630) 420-6009

Fair Housing Complaints

TEL: (630) 420-6190

Fire Department Non-Emergency

TEL: (630) 305-5900

Fire Hydrants
Repairs and Leaks

TEL: (630) 420-6137

Flow Testing

TEL: (630) 420-6702

Garbage and Recycling Collection Programs

TEL: (630) 420-6095

Garbage and Recycling Collection (Residential) – Groot Industries

TEL: (630) 892-9294

Household Hazardous Waste

TEL: (630) 420-6095

JULIE

TEL: 811 Toll-free: (800) 892-0123

http://www.illinois1call.com/ 

Municipal Center Meeting Room Reservations

TEL: (630) 420-6031

Police Department Non-Emergency

TEL: (630) 420-6666

Potholes

TEL: (630) 420-6095

Visit the Public Works Request Center to submit a request.

Sanitary Sewer Backups

TEL: (630) 420-6137

Section 8 Housing Assistance

TEL: (630) 690-3555

Snow Removal/De-Icing

TEL: (630) 420-6095

Visit the Public Works Request Center to submit a request.

Social Services

TEL: (630) 420-6174

Special Events

TEL: (630) 420-6045

(Last Fling, Runs and Walks, etc.)

Street Flooding

TEL: (630) 420-6095

Visit the Public Works Request Center to submit a request.

Streetlight Outage

TEL: (630) 420-6095

Visit the Public Works Request Center to submit a request.

Traffic Questions

TEL: (630) 420-6100 Opt. 4

Trees (parkway)

TEL: (630) 420-6095

Visit the Public Works Request Center to submit a request.

Utility Billing

TEL: (630) 420-6059

Voting and Voter Registration
Naperville Community Services Department

TEL: (630) 305-5300

DuPage County Election Commission

TEL: (630) 407-5000

Will County Election Commission

TEL: (815) 740-4615

Water

TEL: (630) 420-6137

(watermain breaks, taste, odor and pressure concerns)

Water Meters

TEL: (630) 420-6137

(leaks, noise)

Will County Contacts
Will County

TEL: (815) 722-5515

www.willcountyillinois.com

Naperville is situated in two Illinois counties. The portion south of 87th is in Will County. 

Will County Health Department

TEL: (815) 727-8480

Vital Records: Birth and Death Certificates, Clerk-Vital Records

TEL: (815) 740-4615

Vital Records: Marriage Licenses, Clerk-Marriage Dept.

TEL: (815) 740-4626

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