Contact Us

City of Naperville

Main Phone Number

TEL: (630) 420-6111

ADA Accessibility

General City Facility Request

TEL: (630) 420-6095

Meeting Accomodations

TEL: (630) 420-6707

City Wide Special Event

TEL: (630) 305-5340

Animal Control

Brush, Leaf and Yard Waste Collection

Building Permits

Permit Status & General Permitting

TEL: (630) 420-6100 Opt. 2 EMAIL:

Plan review comment inquiries: Please call or email the plan examiner listed on the rejection notice.

Building Inspection Dispatch and Inspection Result Inquiries

TEL: (630) 420-6100 Opt. 1

Construction Building Code Inquiries

TEL: (630) 420-6097 EMAIL:

Call Ron Weber, Chief Building Official, (630) 420-6097 or email him at 

City Planning Division

TEL: (630) 420-6100 Opt. 5

Code Enforcement

Community Grants

Community Development Block Grant (CDBG)

TEL: (630) 305-5315

Special Events and Cultural Amenities (SECA) Grant

TEL: (630) 305-5340

Social Services Grant

TEL: (630) 305-5315

Customer Service Questions


TEL: (630) 420-6059

Nicor (gas)

TEL: (888) 642-6748

Comcast (cable/Web)

TEL: (866) 594-1234

Wide Open West (cable/Web)

TEL: (866) 496-9669

AT&T (phone/cable/Web)

TEL: (800) 288-2020

DuPage County Contacts

DuPage County

TEL: (630) 407-6500

Naperville is situated in two Illinois counties. The portion north of 87th Street is in DuPage County. 

Vital Records: Birth and Death Certificates, County Health Department

TEL: (630) 682-7378

Vital Records: Marriage Licenses, County Clerk

TEL: (630) 682-7035

Electric Power Outages

Emergency Management

Fair Housing Complaints

Fire Department Non-Emergency

Fire Hydrants

Repairs and Leaks

TEL: (630) 420-6137

Flow Testing

TEL: (630) 420-6702

Garbage and Recycling Collection Programs

Garbage and Recycling Collection (Residential) – Groot Industries

Household Hazardous Waste


TEL: 811 Toll-free: (800) 892-0123

Municipal Center Meeting Room Reservations

Police Department Non-Emergency


Sanitary Sewer Backups

Section 8 Housing Assistance

Senior Services

Snow Removal/De-Icing

Social Services

Special Events

TEL: (630) 305-5340

(Last Fling, Runs and Walks, etc.)

Street Flooding

TEL: (630) 420-6095 After Hours: (630) 420-6187

Streetlight Outage

Traffic Questions

TEL: (630) 420-6100 Opt. 4

Trees (parkway)

Utility Billing

Voting and Voter Registration

Naperville Community Services Department

TEL: (630) 305-5300

DuPage County Election Commission

TEL: (630) 407-5600


TEL: (630) 420-6137

(watermain breaks, taste, odor and pressure concerns)

Water Meters

TEL: (630) 420-6137

(leaks, noise)

Will County Contacts

Will County

TEL: (815) 722-5515

Naperville is situated in two Illinois counties. The portion south of 87th is in Will County. 

Vital Records: Birth and Death Certificates, Clerk-Vital Records

TEL: (815) 740-4615

Vital Records: Marriage Licenses, Clerk-Marriage Dept.

TEL: (815) 740-4626