Residential Garbage Collection

The City of Naperville contracts with Groot Industries for its residential garbage collection. As of May 1, 2022, residents pay a $14.45 monthly residential refuse/recycling fee on their utility bills.

Curbside services for new residents: Curbside services are automatic for new residents after they have set up their electricity and water utility accounts with the City. To start an electric and/or water utility account, visit the Utility Services and Billing page or call (630) 420-6059 during business hours to speak to a customer service representative. 

Who should I call?

All questions or concerns regarding garbage collection, a missed pick-up, or special pickup of bulk items, construction materials and appliances should be directed to Groot Industries at (630) 892-9294 from 8 a.m. until 5 p.m. 

Download the App

The Groot Recycling & Waste mobile and web apps have all the information you need about your garbage, recycling and yard waste contractor in one easy-to-use place. 

With the app, you can sign up for collection reminders, plan for pickup day changes, plan an e-waste pickup, or use the Waste Wizard to quickly find out how to properly dispose of certain items.

You also can sign up to receive email, text or push notification emails regarding holiday collection schedules and delays in collection due to weather events or other reasons. For push notifications, download the mobile app. For email and text notifications, sign up on the web app at naperville.groot.com.

Collection Holidays

There is no collection on:

• New Year’s Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving
• Christmas

When a collection falls on one of these observed holidays, garbage collection will be one day later for the remainder of the week. Residents whose regular collection occurs on Friday will have their garbage and recycling picked up on Saturday.

Collection Guidelines

• Trash must be placed on the curb by 6 a.m on your collection day.
• Empty containers must be removed from the curb by 7 p.m on your collection day.
• Containers may be up to 32-gallon in capacity and 60 pounds in weight unless using Naperville garbage carts. Naperville garbage carts come in 35-, 68- or 95-gallon sizes and are limited to 220 pounds so trucks can lift them.
• Containers should be sufficiently strong to prevent spills and wind-carry.
• Furniture and appliances are included in the normal collection.
• Tires, hazardous liquids and landscape materials are banned from landfills and cannot be collected with normal trash. 
• Please keep personal protective equipment (PPE) such as masks, wipes and latex gloves out of recycling bins. Instead, put PPE securely in a trash can and follow local trash guidelines and recommendations from the U.S. Centers for Disease Control and Prevention. 

Construction/Remodeling Items

Limited quantities of remodeling or construction materials, such as rolled carpeting, bathroom fixtures, cabinets, wood or drywall will be collected weekly.

• Carpeting must be placed at the curb in rolls measuring no more than 4 feet long and 2 feet wide and weighing no more than 60 pounds. A maximum of two rolls of carpeting is allowed per week.
• Construction materials, such as drywall and wood paneling, must either be in containers that do not exceed 60 pounds or tied in bundles measuring 4 feet long, 2 feet wide and weighing less than 60 pounds. A maximum of two 32-gallon cans, two bundles or one of each is allowed to be set out for collection per week.

Appliances

Groot will collect one appliance -- such as a freezer, air conditioner, washers, dryer, dishwasher, hot water tank or dehumidifier -- a week at no additional charge.

Please contact Groot to notify them of the item that will be placed out for collection on your scheduled collection day at 630-892-9294.

Bulk & Oversized Item Disposal 

Two bulk items (not appliances or oversized/overweight items) may be discarded per week at no additional cost. 

Bulk items include, barrels, crates, furniture and similar items that do not fit into a proper container and can be collected/lifted by one driver without assistance. Exceptions include items that are banned from direct disposal into a landfill, such as appliances, tires, car batteries, televisions and electronic waste.

Please contact Groot to notify them of the items that will be placed out for collection on your scheduled collection day at 630-892-9294.

Overweight & Oversized Items

Oversized and overweight items, such as pianos, hot tubs or any items that require two or more people to lift, require a special pickup and an additional charge.

Contact Groot at 630-892-9294.

Christmas Tree Collection

Live Christmas trees will be collected on your regular garbage and recycling day during the weeks of Jan. 8 and 15, 2024. Trees should be placed at the curb for pickup on your normal garbage collection day and be free of tinsel, decorations, lights, etc.

Trees measuring longer than 8 feet need to be cut in half.