Safety is the #1 Lesson
Electric Utility Lineman Kevin McCall demonstrated a pole top rescue scenario at the City’s Amazing Services event. In this drill, Kevin showed how he would save a fellow lineman in the event that his coworker fell ill or suffered an injury while working on a utility pole. Each year, Electric Utility Linemen practice the proper procedures in carrying out this lifesaving task from atop a pole and while operating a bucket truck, like Lineman Ivan Westcott.
Electrical Safety
Whether in the home, at the office, at school, or outside, the Naperville Electric Utility encourages its customers to make safety around electrical equipment a priority.
Attention Contractors
Please take a moment to view the utility's Electric Service Rules and Entrance Requirements to help you complete your job.
Inside this section
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Electrical Generator Safety
To support a safe work environment for utility customers and employees, it is imperative to obtain a permit if you are planning to connect or have connected an emergency electric generation service
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Power Outages
Downed power lines, power outages, or non-working streetlights should be reported to City Dispatch at (630) 420-6187 24-hours a day, seven days a week.
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Landscaping and Clearance Requirements
Naperville Electric Utility personnel must have required clearances to safely work on various pieces of electrical equipment in the community.
Related Links
Did you know?
Preventive Maintenance is Key to Electrical Safety and Reliability
As part of the Electric Utility's ongoing preventive maintenance, tree branches are regularly trimmed to avoid contact with overhead utility lines, which improves electric reliability. Through October 2017, weather permitting, tree trimming crews will be in the neighborhood from Morningside east to Washington Street, north to Ogden Avenue and south to the railroad tracks from 8 a.m. to 3 p.m. clearing obstructions from overhead electrical equipment.