Taxi Cab Licensing
PERMITTING, PLANS AND LICENSING PORTAL NOW AVAILABLE
Customers are now able to apply for this permit through the City’s new Permitting, Plans and Licensing Portal. The new portal gathers all of the information needed to apply, pay for, and manage permits in one convenient place. It is designed for use on a desktop/laptop computer.
It shall be unlawful for any person, or company to solicit or accept passengers for hire from any location in the City of Naperville without first obtaining a taxi license. Any taxicab waiting in a designated area shall be considered soliciting passengers. (Ord. No. 17-128 § 1, 8-15-2017).
How to Identify Licensed Taxi Cabs
The following sticker must be visible for passengers to see:
Vehicle sticker must be posted on the rear window on the driver's side
It shall be unlawful for any licensee to discriminate against individuals with disabilities including, but not limited to, refusing to provide service to individuals with disabilities who can use taxicabs, individuals with service animals, refusing to assist with the stowing of mobility devices and charging higher fares or fees for carrying individuals with disabilities and their equipment than are charged to others.