Taxi Cab Licensing

Coming Soon

In the weeks ahead, customers will be able to apply for many permits and licenses, including this one, through the City’s new Permitting, Plans and Licensing Portal. The new portal gathers all of the information needed to apply, pay for, and manage permits in one convenient place.

It shall be unlawful for any person, or company to solicit or accept passengers for hire from any location in the City of Naperville without first obtaining a taxi license. Any taxicab waiting in a designated area shall be considered soliciting passengers. (Ord. No. 17-128 § 1, 8-15-2017).

Please contact the Community Services Department to register your company.

How to Identify Licensed Taxi Cabs

The following sticker must be visible for passengers to see:

sample permit sticker 

Vehicle sticker must be posted on the rear window on the driver's side

It shall be unlawful for any licensee to discriminate against individuals with disabilities including, but not limited to, refusing to provide service to individuals with disabilities who can use taxicabs, individuals with service animals, refusing to assist with the stowing of mobility devices and charging higher fares or fees for carrying individuals with disabilities and their equipment than are charged to others. 

For more information, contact:

Community Services Department

City of Naperville
400 S. Eagle Street
Naperville, IL 60540
TEL: (630) 305-5300 EMAIL: