In Naperville, we strive to provide our customers with reliable, quality, responsive and cost-efficient water and wastewater service. This commitment to high-quality services supports the health, welfare and growth of Naperville and is consistent with our brand of not just serving our residents and businesses, but serving them well.
Your satisfaction with the essential utility service we provide is extremely important to us, and your feedback is helpful in our efforts to continually improve our service delivery.
We greatly appreciate your time and thank you for filling out this brief survey to assist us in our efforts to be the best we can be.
Please rank your satisfaction with each of the following categories as they pertain to this particular service request.
1 = lowest level of satisfaction
5 = highest level of satisfaction