Water Utility Tours and Outreach Survey

Your opinion is important to us

In Naperville, we strive to provide our customers with reliable, quality, responsive and cost-efficient water and wastewater service. This commitment to high-quality services supports the health, welfare and growth of Naperville and is consistent with our brand of not just serving our residents and businesses, but serving them well.

We also strive to educate our residents on the processes, issues and actions involved with water distribution and wastewater treatment. You recently visited us for a tour or participated in one of the many outreach activities we take part in, and we are interested in gaining your feedback to help us in our efforts to continually improve our customer service and education activities. 

We greatly appreciate your time and thank you for filling out this brief survey to assist us in our efforts to be the best we can be.

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