Terms of Use
General
The City of Naperville website was created to provide the public with information about city government services and events. By using this website or any information or data made available through this website, the user agrees to all the conditions stated in the following paragraphs. Any information submitted via Naperville's website may be considered a public record and may be subject to disclosure to third parties. The City reserves the right to amend these terms at any time and without further notice.
Disclaimer
THIS WEBSITE IS MADE AVAILABLE FOR GENERAL REFERENCE ONLY AND MAY NOT REFLECT OFFICIAL POSITIONS OF THE CITY OF NAPERVILLE.
IT IS UNDERSTOOD THAT THE INFORMATION CONTAINED ON THIS WEBSITE MAY NOT BE TIMELY, ACCURATE OR COMPLETE AND IS BEING USED SOLELY AT THE USER'S OWN RISK.
NEITHER THE CITY OF NAPERVILLE, NOR ANY DEPARTMENT, OFFICER NOR EMPLOYEE OF THE CITY OF NAPERVILLE WARRANTS THE ACCURACY, RELIABILITY OR TIMELINESS OF ANY INFORMATION ON THIS WEBSITE AND MAY NOT BE HELD LIABLE FOR ANY LOSSES CAUSED BY RELIANCE ON THE ACCURACY, RELIABILITY OR TIMELINESS OF SUCH INFORMATION. INFORMATION ON THIS WEBSITE IS NOT VERIFIED AND MAY BE INCORRECT OR NOT CURRENT. ANY PERSON OR ENTITY THAT RELIES ON ANY INFORMATION OBTAINED FROM THIS WEBSITE DOES SO AT HIS/HER OWN RISK.
Appearance
The information and features included on this website have been compiled from a variety of sources and are subject to change, modification or termination at any time without notice. Please notify the Webmaster of any errors that come to your attention as you use this website.
Endorsements and Links
Reference to any product, process, publication, or service of any third party by trade name, trademark, manufacturer, or otherwise does not constitute or imply its endorsement or recommendation by the City of Naperville. Trademarks, copyrights or service marks contained on this website are the property of their respective owners.
This website may contain links to public and private websites. Please be aware that the City of Naperville does not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. The City of Naperville does not endorse the views expressed or the content presented on any of these websites. Furthermore, the City of Naperville does not endorse any commercial products or services that may be advertised or available for purchase on any of these websites. All links are subject to the approval of the City Manager's Office Communications Division.
Posted Content
The City of Naperville reserves the right to remove and/or investigate User Content posted to or transmitted via the City of Naperville website or any of its authorized third-party software applications as well as any other actions which the City of Naperville determines, in its sole judgment, to be inappropriate, offensive, illegal or might violate the rights, harm or threaten the safety of others or otherwise violate these Terms of Use. The following is a partial list of the kind of User Content that is prohibited from transmission through the City of Naperville's online services:
- Material which is profane, obscene or
- Material which is abusive, discriminatory or hateful on account of race, national origin, religion, age, gender, disability or sexual orientation.
- Threats, personal attacks, harassment or advocating the harassment of another
- Solicitations or
- Potentially libelous statements or
- Impersonating any person or entity or falsely misrepresenting your affiliation with any other person or
- Behavior invasive of another person's or entity's
- Promoting or providing information that you know to be false or
- Promoting or providing instructional information about illegal
- Infringing any patent, copyright, trademark, service mark, trade secret or other proprietary right of any other
- Comments unrelated to the discussion or material in the Service
- Taking any action which disrupts the operation of the
Copyright
City of Naperville retains copyright and service mark protection on all text, graphic images, design, sound, and other content on its website. This means that you may not: distribute the text or graphics to others without the express permission of the City of Naperville; "mirror" this information on your server without our permission; or modify or re-use the text or graphics on this system. You may print copies of the information for your own personal use and reference this server from your own documents.
Pursuant to section 1-3-3 of the Naperville Municipal Code, it is unlawful for any person to use graphics of the City of Naperville logo, seal, flag, standard, pennant, any City badge, or any imitation or design thereof, without the prior approval of the City Council.
Commercial use of website materials is prohibited without express permission from the City of Naperville. To inquire about obtaining permission to use any materials from the City's website, contact the City’s Communications Department.
Privacy and Security
The City of Naperville is committed to maintaining your online privacy.
General Information Collected
The City of Naperville automatically collects non-personal information about your visit to its website, such as, but not limited to, the date, type of browser used, and technical Internet protocol data. The City collects this information from its user logs, and refers to it in summary form for identifying trends. The City's collects this information in order to help make its website more useful to users. The City does not track or record information about individuals and their visits.
Personal Information Collected
During your visit to the City's website you may choose to participate in a survey, send an email, or perform some other transaction online. To complete a transaction you may be asked to provide personal information, such as: your name, address, phone number or payment account. You always have the option to decline participation in any activity that asks for personal information. Choosing not to participate will in no way affect your ability to browse, read or download general information provided on the website.
Information provided for a transaction is used only for the purpose of completing and recording the transaction. The City contracts with some third parties to provide Internet related services. The City discloses Personal Information to ,third party service providers when required in order to ensure the accurate operation, protection, security and maintenance of the services provided to you. Information requested will be no more specific than if a visitor were engaging in the transaction by other means, including by telephone or in-person while visiting a City facility. In all cases, the City strives to collect the minimum information necessary to comply with applicable law or provide the service requested.
If you submit a question or comment that contains personal information, the City will use the information to respond to your request and analyze trends. If necessary, the City may redirect your message to another government agency or person who is in a better position to answer your question.
The City does not sell or rent or otherwise distribute user information, including electronic mail addresses, to any outside company or organization, unless legally required to do so. This applies to information that may be collected on the City's website and on that of any third party with whom the City contracts to provide Internet related services.
How Your Personal Information Is Protected
Increasingly, you have the option to do business with the City over the web, including making electronic payments for goods and services. Such transactions are allowed only under tightly controlled circumstances, where there are appropriate technological and other safeguards in place to protect financial and other sensitive data. The City uses industry standard practices to safeguard the confidentiality of your personal information, including encryption using secure sockets layer (SSL). The City will take all reasonable precautions to safeguard the confidentiality of such information, but may NOT be held liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence, or any other act resulting in disclosure.
How The Information On The Website Is Protected
The City has taken several steps to safeguard the integrity of its data and prevent unauthorized access to information it maintains, including but not limited to authentication, monitoring, auditing and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the entire operating environment as part of its continuing commitment to risk management. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of private information in our possession. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the City's website.
Privacy Policy Changes
Changes to the City's website privacy policy will be posted on this page so that you are aware of the information being collected, how it is used, and under what circumstances it is disclosed.
Tell us what you think. The City of Naperville welcomes your questions and comments about our website policies. Please send e-mail to info@naperville.il.us.
Legal
Communications made through the City of Naperville's website in no way constitute a legal or official notice to the City of Naperville or its departments or any official or employee of the City of Naperville for any purpose, nor should any content on the website be considered legal advice.
This website is not monitored on a continuous 24-hour basis and should not be used to contact the City in the event of an emergency basis. If you are having an emergency, please dial 9-1-1.
If you require assistance or an accommodation to access the information on the website, please click here to learn about accommodations under the ADA.