Sidewalk Flooding

Sidewalks provide a safe, paved path for pedestrians to travel. When ponding water affects the usability of a sidewalk, it is not only a nuisance, but also a pedestrian safety concern as well as a liability for the property owner and the City.

Sidewalk Removal and Replacement Program 

Each spring, the City of Naperville repairs and replaces damaged sidewalks on a cost-sharing basis through the Sidewalk Removal and Replacement program. The program helps to keep all city sidewalks in good condition. Eligibility for the Sidewalk Replacement program is determined through an inspection by the city.

In order for a section of sidewalk to qualify for the city’s Sidewalk Replacement Program, one of the following conditions must exist.

  • Sidewalk must be sunken or risen to a height difference of one inch or more between sections.
  • Sidewalk must be broken or separated into three or more pieces.
  • Fifty percent or more of the sidewalk surface must be deteriorated.

If you are concerned about ponding water on the sidewalk outside of your home or elsewhere, the City encourages you to schedule an appointment with City inspector to confirm if one of the conditions listed above exists.

How to Apply

Residents can apply online to take part in the Sidewalk Removal and Replacement Program.

Residents who do not currently have an account through the City's Help Center will need to create an account before applying.

Create an Account

Customers who already have a login and password for the City's Help Center may proceed directly to the site to apply.

Apply Online

Property owners may also call (630) 420-6195 to schedule an inspection to confirm if one of the qualifying conditions exist. 

Applicants will be contacted by the city whether their sidewalk is eligible for the program or not. If their sidewalk qualifies, the city will send a letter outlining the program.

What if my sidewalk doesn’t meet the requirements of the program?

The City is not responsible for repairing problematic sidewalks and curbs that do not meet the criteria of the sidewalk replacement program. When a sidewalk or curb is deemed not eligible for the program, the City will not take any further action on the matter. However, as a property owner, there are steps you can take to improve drainage.

  1. Use a power edger or weed whacker to edge your lawn adjacent to the sidewalk. The intention is to create a small reservoir which will hold the water off pavement.
  2. Hire a contractor to rebuild or regrade the parkway. Only a small section of parkway immediately adjacent to the area of concern may need to be re-graded to allow water to continue to move off of the sidewalk.
  3. Install an infiltration trench along the edge of sidewalk to allow the water to more quickly drain into the soil.
  4. Install a hard drain in the yard or parkway which connects to a storm drainage structure.
  5. Hire a contractor to rebuild sidewalk at an elevation or slope.