Sanitary Sewer Lining

Heavy rainfall events can cause inconvenient and costly damage to property due to sanitary sewer backups. The City of Naperville Water Utilities has implemented a strategic  plan to reduce and eliminate the frequency and severity of these backups by reducing stormwater and groundwater infiltration into the sanitary sewer pipe network. This strategic plan has improved our sanitary pipe network significantly in recent years using sewer lining, manhole rehabilitation and pressure testing and grouting of joints.

The City has hired contractors to complete this work in Cress Creek, Brush Hill, Will-O-Way, River Bend Heights and parts of W. Ogden Avenue.

Traffic and Parking

This type of work requires large trucks and other equipment. City crews and contractors will place safety cones to keep traffic out of the immediate work area. Work will be performed in small segments and will not affect large areas at any one time. Street closures are very rare. In most cases, traffic flow and parking will be only minimally affected.

Utility Service

The only interruption you may experience is during the actual lining process. You will be asked to not use any water. This includes flushing toilets, doing laundry, showers, etc. for up to four hours duration. We will attempt to notify all affected customers and give enough notice to avoid significant inconvenience.

If you received a notice that the project was going to start on a specific date, and it appears nothing was done, please contact the Water Utility at (630) 420-6137.

Requirements

You do not need to be home while this work occurs. All the work is done by the outside cleanout and the city's sanitary sewer main.  If access is needed, a city representative will contact you. The contractor will start work at 7 a.m. and stop by 5 p.m. Monday through Friday, weather permitting. 

The contractor will inform you when the work is finished, either verbally or by leaving written notification.

Restoration

This type of work usually causes very little disruption to pavement and landscape. Any damage that does occur will be professionally restored after completion of each step of the work. 

Following Completion of Work

The newly lined portion of your sanitary sewer service will require little to no maintenance. However, the unlined portion may still need periodic maintenance.

After work is complete, if you smell an odd odor, please call the Water Utility at (630) 420-6137. 

Project Updates

Work on the stretch of Jefferson Avenue from Whispering Hills Drive to Green Valley Drive began on September 24, 2018. It is expected to be complete by the end of December 2018. The contractor hired to work on this project is J.C. Dillon, Inc.

Work in the Cress Creek subdivision will take place from Oct. 1 to Nov. 5, 2018. The work will take place on Summit Hills Lane, Heatherton Drive and Thunderbird Lane. The contractor hired to complete this project is Michaels Corp.

Department of Public Utilities-Water