1. Bank Draft

    Have your utility bill automatically deducted from your checking or savings account.

  2. Budget Billing

    Pay the same amount for your utility service every month with an annual settle-up review based on your average utility bill from the previous year.

  3. In Person/Mail/Phone

    Pay your bill in person, over the phone or by mail.

  4. eBill Online Payment

    Pay your utility bills online, 24 hours a day, 7 days a week.

Payment Options

3. In Person/Mail/Phone

Residents can drop off payments in person at the  Finance Department during normal business hours. There is also a 24-hour drive-thru, drop-off box located in the lower parking garage of the Municipal Center.

Bills can be mailed to the Finance Department, 400 S. Eagle Street, PO Box 3020, Naperville, IL 60566-7020.

Bills can be paid by phone at (630) 420-6059 using a Master Card, Visa, Discover or American Express card during normal business hours.

Ready to View Your Energy Usage?

Enroll in Empower, the City of Naperville’s new online utility dashboard. (You will need your account number on your utility bill to register.)

Take Me to Empower

Set Up a Utility Bill Payment Plan

Do you have an outstanding balance on your account that you are having difficulty paying all at once? To enter into a utility bill payment plan, please visit the Help Center, select "Submit a Request" and scroll down to "Utility Bill Payment Plan" to submit.

Visit the Help Center

Finance Department