The Fire Department provides Emergency Medical Services to residents in Naperville and unincorporated Naperville. The Department operates seven paramedic ambulances 24 hours per day. In addition, all frontline fire engines are equipped with paramedic equipment to ensure medical procedures can be provided within 4 to 6 minutes of the request for services. The Department has more than 140 State of Illinois Licensed Paramedics who also function as Firefighters.
In order to obtain a copy of an ambulance report, an "Authorization to Release Medical Information" form signed by the patient or other legally authorized individual, plus a photo ID, must be submitted. Copies of ambulance reports may be obtained at Naperville’s Fire Administrative Office between 8 a.m. and 4 p.m. Monday through Friday. For more information, please call (630) 305-5900.
For questions about ambulance billing, please call (630) 305-5900 between 8 a.m. and 4 p.m. Monday through Friday.