Social Services

The City of Naperville's Social Service Unit, located at the Naperville Police Department, develops strategies to address unmet needs within the community, particularly those related to domestic violence, mental illness, child/elder abuse, sexual abuse, substance abuse and youth and family issues.

The Social Services Unit is staffed by three full-time Master level Police Social Workers and one full-time Master level Police Counselor who provide a variety of services to the department and community. They provide crisis intervention in situations requiring immediate assistance, short-term counseling and referrals, assist with mental health assessments, court advocacy for Orders of Protection, assistance with death notifications and grief counseling, provide victim/witness support and follow-up on incidents reported to the police that require further assistance.

The Social Services Unit also maintains a directory of resources in the community that provides additional assistance and services to residents. 

Meet Our Social Services Team

Eirene Boulougouris HeadshotEirene Boulougouris, LCPC, CDVP
Counselor
TEL: (630) 420-6174

Eirene Boulougouris received her Master of Science in Clinical Psychology Degree at Benedictine University. She is a Licensed Clinical Professional Counselor, a Certified Domestic Violence Professional, Certified Clinical Trauma Professional and a Certified Compassion Fatigue Professional. Eirene has extensive experience providing crisis services in law enforcement and community mental health settings and serves as a clinical coordinator for the department’s CIT and Peer Support Program. Eirene has been employed with the Naperville Police Department since 2016. 

head shot of Jamie HornerJamie Horner, LCSW, CADC, CDVP
Social Worker
TEL: (630) 420-4165

Jamie Horner earned her Master’s in Social Work from Loyola University Chicago, specializing in mental health and substance use disorders. She then became a Licensed Clinical Social Worker and Certified Alcohol and Drug Abuse Counselor. Her extensive clinical credentials also include certifications as a Domestic Violence Professional, Clinical Trauma Professional, and Grief Informed Professional. Driven by a personal and professional commitment to wellness, she also serves as a Certified First Responder Counselor, specializing in the unique needs of those in high-stress public service roles.

Since joining the Naperville Police Department in 2016, Jamie has focused on providing client-centered treatment for individuals and families navigating mental health challenges, addiction, and dual diagnoses. A dedicated advocate, she is committed to empowering her clients while working to dismantle the stigma surrounding mental illness and substance abuse.

Ali Smith HeadshotAli Smith Wieringa, LCSW, CDVP
Social Worker
TEL: (630) 305-7061 

Ali Smith Wieringa received her Bachelor’s in Social Work from Illinois State University where she focused on juvenile justice. She then earned her Master’s in Forensic Social Work from Aurora University. She is a Licensed Clinical Social Worker, Dementia Connection Specialist, Certified Domestic Violence Professional, and has completed a certificate in Anger Management for Children and Adolescents. Ali has worked in forensic social work for over 10 years, focusing on juvenile/family matters, domestic violence, dementia, and abuse/neglect of the elderly/adults with disabilities. Ali joined the Naperville Police Department in 2021.

Gianna Trombino HeadshotGianna Trombino, LCSW, CDVP
Victim Advocate
TEL: (630) 305-5488

Gianna Trombino received her Master of Social Work Degree from Aurora University. She is a Licensed Clinical Social Worker and a Certified Domestic Violence Professional and has completed a certificate in Forensic Social Work. She has been working with survivors of interpersonal violence and their significant others since 2013 with extensive training in sexual assault and domestic violence advocacy, legal advocacy, linkage to local, state and federal resources and protective orders. Gianna joined the Social Services Unit in 2018.

Email the Social Services Unit