The City of Naperville's Social Service Unit, located at the Naperville Police Department, develops strategies to address unmet needs within the community, particularly those related to domestic violence, mental illness, child/elder abuse, sexual abuse, substance abuse and youth and family issues.
The Social Services Unit is staffed by three full-time Master level Police Social Workers and one full-time Master level Police Counselor who provide a variety of services to the department and community. They provide crisis intervention in situations requiring immediate assistance, short-term counseling and referrals, assist with mental health assessments, court advocacy for Orders of Protection, assistance with death notifications and grief counseling, provide victim/witness support and follow-up on incidents reported to the police that require further assistance.
The Social Services Unit also maintains a directory of resources in the community that provides additional assistance and services to residents.
Meet Our Social Services Team
Eirene Boulougouris, LCPC, CDVP
TEL: (630) 420-6174
Eirene Boulougouris received her Master of Science in Clinical Psychology Degree at Benedictine University. She is a Licensed Clinical Professional Counselor, a Certified Domestic Violence Professional, Certified Clinical Trauma Professional and a Certified Compassion Fatigue Professional. Eirene has extensive experience providing crisis services in law enforcement and community mental health settings and serves as a clinical coordinator for the department’s CIT and Peer Support Program. Eirene has been employed with the Naperville Police Department since 2016.
Jamie Horner, LCSW, CADC
Police Social Worker
TEL: (630) 420-4165
Jamie Horner graduated from University of Illinois Urbana-Champaign in 2011 with a Bachelor's Degree in Psychology. Following graduation, she transitioned to Loyola University Chicago to complete her Master's in Social Work with a focus on drug and alcohol treatment. With this degree, Jamie was able to become a Certified Alcohol and other Drug Abuse Counselor and a Licensed Clinical Social Worker. She is also a Certified Domestic Violence Professional and Certified Clinical Trauma Professional. Jamie’s interests include client centered treatment with mental health, substance abuse or dually diagnosed clients. She also enjoys assisting individuals and families through their grief experiences as a Certified Grief Informed Professional. Jamie prides herself on being a strong client advocate who fights to diminish the stigma of mental health and addiction, and increase clients' sense of empowerment. Jamie has worked at the Naperville Police Department since 2016.
Ali Smith, LSW, CTP
Police Social Worker
TEL: (630) 305-7061
Ali Smith received her Master for Forensic Social Work Degree from Aurora University. She is a Licensed Social Worker and Certified Trauma Professional who specializes in chronic and severe mental health, juvenile justice, trauma work with children and young adults, and domestic violence. Ali also has extensive experience working with abuse/neglect matters of the elderly and adults with disabilities. Ali joined the Naperville Police Department in 2021.
Gianna Trombino, LCSW, CDVP
TEL: (630) 305-5488
Gianna Trombino received her Master of Social Work Degree from Aurora University. She is a Licensed Clinical Social Worker and a Certified Domestic Violence Professional and has completed a certificate in Forensic Social Work. She has been working with survivors of interpersonal violence and their significant others since 2013 with extensive training in sexual assault and domestic violence advocacy, legal advocacy, linkage to local, state and federal resources and protective orders. Gianna joined the Social Services Unit in 2018.