Social Services

The City of Naperville's Social Service Unit, located at the Naperville Police Department, develops strategies to address unmet needs within the community, particularly those related to domestic violence, mental illness, child/elder abuse, sexual abuse, substance abuse and youth and family issues.

The Social Services Unit is staffed by three full-time Master level Police Social Workers and one full-time Master level Police Counselor who provide a variety of services to the department and community. They provide crisis intervention in situations requiring immediate assistance, short-term counseling and referrals, assist with mental health assessments, court advocacy for Orders of Protection, assistance with death notifications and grief counseling, provide victim/witness support and follow-up on incidents reported to the police that require further assistance.

The Social Services Unit also maintains a directory of resources in the community that provides additional assistance and services to residents. 

Meet Our Social Services Team

Leventis, Eirene 200px.jpgEirene Boulougouris, LCPC, CDVP
Police Counselor
TEL: (630) 420-6174

Eirene Boulougouris received her Master of Science in Clinical Psychology Degree at Benedictine University. She is a Licensed Clinical Professional Counselor, a Certified Domestic Violence Professional, Certified Clinical Trauma Professional and a Certified Compassion Fatigue Professional. Eirene has extensive experience providing crisis services in law enforcement and community mental health settings and serves as a clinical coordinator for the department’s CIT and Peer Support Program. Eirene has been employed with the Naperville Police Department since 2016. 

Horner, Jamie 200px.jpgJamie Horner, LCSW, CADC
Police Social Worker
TEL: (630) 420-4165

Jamie Horner received her Master of Social Work Degree at Loyola University Chicago following a Bachelor of Arts in Psychology Degree from the University of Illinois Urbana-Champaign. Jamie is a Licensed Clinical Social Worker, Certified Alcohol and Drug Counselor and Certified Clinical Trauma Professional with a focus on severe mental health issues and substance use disorders. Jamie also has extensive experience in domestic violence and sexual assault related matters. She has worked as a Social Worker for the Naperville Police Department since 2016 and serves as a chairperson for the department’s Connect for Life program.

Smith, Ali 200px.jpgAli Smith, LSW, CTP
Police Social Worker
TEL: (630) 305-7061 

Ali Smith received her Master for Forensic Social Work Degree from Aurora University. She is a Licensed Social Worker and Certified Trauma Professional who specializes in chronic and severe mental health, juvenile justice, trauma work with children and young adults, and domestic violence. Ali also has extensive experience working with abuse/neglect matters of the elderly and adults with disabilities. Ali joined the Naperville Police Department in 2021.


Trombino, Gianna 200px.jpgGianna Trombino, LCSW, CDVP
Victim Advocate
TEL: (630) 305-5488

Gianna Trombino received her Master of Social Work Degree from Aurora University. She is a Licensed Clinical Social Worker and a Certified Domestic Violence Professional and has completed a certificate in Forensic Social Work. She has been working with survivors of interpersonal violence and their significant others since 2013 with extensive training in sexual assault and domestic violence advocacy, legal advocacy, linkage to local, state and federal resources and protective orders. Gianna joined the Social Services Unit in 2018.

Volunteer information